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NetOne commits to offer all round quality service ahead of 44th SADC Summit

Business Reporter

LEADING telecommunications giant, NetOne has committed to offer world class service ahead of the 44th SADC Summit slated to take place in Zimbabwe next month.

The high level summit will take place between the 8th and 18th of August 2024, prompting NetOne to take an active role in meeting the expected service quality.

“NetOne’s state-of-the-art digital solutions are set to revolutionize the summit experience for delegates and attendees. Their pioneering offerings include mobile applications for event scheduling and real-time notifications, along with digital payment platforms that ensure seamless and secure transactions throughout the summit.

“These advancements promise to keep everyone in the loop and facilitate effortless interactions,” the company said in an update.

In a bid to provide instantaneous assistance, NetOne’s digital support team has significantly amplified its social media presence and online support channels.

Available 24/7, this team is dedicated to resolving any issues promptly, ensuring that the delegates’ experience remains smooth and uninterrupted on the back of  social media handles which will serve as a hub for real-time support and updates, keeping everyone connected and informed.

“To magnify the summit’s message and ensure it resonates far and wide, NetOne has implemented advanced amplification solutions. These include enhanced 5G coverage, increased bandwidth, and advanced network optimization, all designed to guarantee seamless, uninterrupted connectivity. The company has also upgraded its network infrastructure to handle the high demand, ensuring high-speed connections for all attendees,” said NetOne.

Apart from that, NetOne’s sales team is ready to roll out the red carpet with exclusive promotions and discounts for delegates and attendees. These enticing offers include free NetOne SIM cards to keep delegates connected without hassle, discounted mobile devices providing top-of-the-line tech at unbeatable prices, and personalized customer support catering to every need with bespoke service.

“We are proud to support the SADC 44th Summit and, by taking a multifaceted approach, are committed to delivering exceptional connectivity and service to all attendees,” said NetOne GCEO, Eng. Raphael Mushanawani. With these comprehensive preparations, NetOne is not just ready for the 44th SADC Summit – they are poised to set a new standard for digital excellence and seamless connectivity.

In a bid to ensure seamless connectivity for international visitors, NetOne has activated international roaming agreements with numerous operators across the region. This allows delegates to stay connected using their existing mobile numbers, eliminating the need for local SIM cards and offering worry-free connectivity.

NetOne’s team is in close collaboration with the government and other key stakeholders to ensure the summit’s success. Their comprehensive strategy includes collaborative event planning and management, extensive media support and press coverage, and efficient crisis communication and issue management, all aimed at ensuring a flawless event.

To further enhance the experience for delegates and attendees, NetOne’s Mobile Financial Service, OneMoney, offers a convenient, secure payment solution. With OneMoney, transactions are effortless, allowing everyone to focus on what matters most. Additionally, NetOne’s technical and network support teams are on standby, prepared to address any issues with speed and efficiency, ensuring that the summit runs smoothly.

NetOne has gone above and beyond by deploying temporary cell sites to guarantee seamless connectivity at the summit venue. Their staff has undergone extensive training to provide exceptional customer service and support, ensuring that every attendee feels valued and connected.

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